Reference

How sex4k Handles Your Account Information

This page sets out what we collect when you open an account with us, how your bKash, Nagad or Rocket transaction details are stored, and who can access your data. Availability of our services depends on your local law and eligible regions.

Account dataWallet recordsSupport logsAccess controls
sex4k How sex4k Handles Your Account Information
KEEPING YOUR ACCOUNT SAFE

Security Behind Every Login and Transfer

Login verification

We confirm access through your registered credentials and flag logins from a new device so you can review recent account activity if something looks unfamiliar.

Wallet-linked records

Deposit and withdrawal history from bKash, Nagad or Rocket is kept against your account so support can trace a transaction without asking you to repeat details.

Retention practice

We keep account and transaction records only as long as needed for support, dispute handling or regional record-keeping rules, then remove what's no longer required.

Requesting changes

You can ask us to update contact details, close your account or query stored data by writing in through the support channels listed on this page.

REACH OUR TEAM

Talk To Us About Your Data

Live chat Message our support desk directly from your account dashboard if you want to know what data we hold or ask about a bKash or Nagad transaction on record.
Account email Send a written request from the email tied to your account if you'd like a copy of your stored details or want a correction made.
In-account help centre Check the help section inside your account wallet for quick answers on data retention, login history and how Rocket transaction records are matched.

Privacy Policy Questions From Our Players

We collect your login details, contact information and transaction records linked to your bKash, Nagad or Rocket wallet so we can manage your account and support requests.

No. Your wallet PIN stays inside the bKash, Nagad or Rocket app on your phone; we only see confirmation that a transfer was made, not your PIN.

Yes, you can write to us through your account email or live chat and request a summary of the data we hold against your account.

We keep records for as long as needed to support your account and meet regional record-keeping rules, then remove data that's no longer required.

We only share account information with payment partners such as bKash, Nagad or Rocket when it's needed to process a deposit or withdrawal you've requested.

Contact our support team through the in-account help centre or account email, and we'll guide you through closing your account and any related data requests, subject to local law.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.